Magic Mirror Terms and Conditions
About these terms
These are the general terms and conditions which apply to your purchase of goods from our website www.magicmirroruk.com and www.getreadyanywhere.com
We reserve the right to change the general terms and conditions and the returns policy at any time. Any changes to the general terms and conditions, returns policy or privacy policy will be effective for all new orders placed after the change is published on the Magic Mirror website. You should check the general terms and conditions, returns policy and privacy policy posted on the Magic Mirror website before each order.
As well as these general terms and conditions, other important legal terms are set out in our privacy policy.
By using the website (even if you don’t buy any goods) you also agree to be bound by these terms and conditions.
Intellectual Property
Magic Mirror logo, branding and products are subject to trademark, copyright and other intellectual property rights licensed only to MM Production Bristol. The Magic Mirror is a registered design with the UK Intellectual Property Office. The entire content of the site is copyrighted under applicable copyright laws.
You must not use any part of the materials on our site for commercial purposes without first obtaining a written licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our site will cease immediately and you must, at our option, return or destroy all copies of the materials you have made.
Delivery
FREE SHIPPING IS NOT PERMITTED ON SINGLE SALE ITEMS – MINIMUM SPEND TO RECEIVE FREE UK SHIPPING IS £19.00
UK DELIVERY TIMES
Delivery within 7 working days.
Because all of our products are made to order in the UK, when we’re busy it can take longer to post out to you. Normally we will post your order within 3 working days but we say 7 to cover busy periods. If you have an urgent order please feel free to email us at hello@magicmirroruk.com to enquire about speedy shipping, in most cases we can get orders out the same day on a first class service for an extra fee (depending on the order size). Email us early to avoid disappointment.
All UK orders are posted Royal Mail 48hr Tracked.
Shipping cost – £5.25
EUROPE
Beauty Edition – delivery within 14 working days.
Because all of our products are made to order in the UK, when we’re busy it can take longer to post out to you. Normally we will post your order within 3 working days but we say 14 to cover busy periods. If you have an urgent order please feel free to email us at hello@magicmirroruk.com to enquire about speedy shipping.
All European orders are posted WN Direct Tracked.
Shipping cost – £10.00
USA & THE REST OF THE WORLD
Beauty Edition – delivery within 14 working days.
Because all f our products are made in the UK, when we’re busy it can take longer to post out to you. Normally we will post your order within 3 working days but we say 14 to cover busy periods. If you have an urgent order please feel free to email us at hello@magicmirroruk.com to enquire about speedy shipping.
All USA and Rest of the World
Shipping cost – $20
In some circumstances we may have to use other couriers to get parcels delivered in the timeframe listed. If there is going to be a delay we will contact you right away.
Returns
We will contact you if there is an excessive delay in sending out your goods. Returns will only be accepted within 14 days of dispatch and if they are in the same condition they were dispatched in. Magic Mirror is not responsible for any returns postage unless otherwise agreed. To contact Magic Mirror about a return please email hello@magicmirroruk.com Goods are subject to availability.
If an item is out of stock when we receive the order, we will let you know right away and you will receive a full refund.
We do not accept responsibility for misuse of our products. It is the responsibility of the customer to use the products with discretion. We do not accept responsibility for damage or defect of goods arising from incorrect storage or use by the customer. We accept no liability for loss or consequential damage arising from the goods supplied. Please refer to our care instructions listed in this document and posted out with every product.
Cancelling or Changing Your Order
If you would like to cancel or change your order at any time, please contact hello@magicmirroruk.com
Product Details
Beauty Edition – Full-length dimensions: 80cm x 22cm, not including tie for hanging.
When closed: 22cm x 19.5cm x 3cm
Weight: 750g (weights may vary)
Magic Mirror Mini – Full-length dimensions: 66cm x 19cm, not including tie for hanging.
When closed: 19cm x 16cm x 3cm
Weight: 510g (weights may vary)
The backing canvas is 100% cotton canvas (except for special ranges like glitter)
While we make every effort to ensure that the colour reproduction of images and product descriptions are as accurate as possible, some products may differ from the images shown.
All Magic Mirror products are handmade in Bristol, UK.
Care Instructions
While the mirror tiles are made from acrylic and won’t break like glass, they can get scratched, so keep in mind the following tips for looking after your Magic Mirror:
- Only ever clean the mirror with a soft microfibre/ or lens cloth.
- You can use warm soapy water to get rid of particularly stubborn dirt but be gentle!
- Keep away from hairspray and other chemical based hair and make-up products.
- When in Pyramid position, always place Magic Mirror canvas-side down to avoid scratching the mirror surface.
- ALWAYS KEEP YOUR MAGIC MIRROR IN CLOSED POSITION WHEN NOT IN USE.
Should you discover a fault with your mirror please contact hello@magicmirroruk.com
We do not accept responsibility for misuse of our products. It is the responsibility of the customer to use the products with discretion. We do not accept responsibility for damage or defect of goods arising from incorrect storage or use by the customer. We accept no liability for loss or consequential damage arising from the goods supplied.
Payment Details
Payments are processed at the time of ordering.
No order will be dispatched until payment has been received and debited from your account.
All payments made via the website are made using PayPal. We do not keep your payment details.
The total cost of the order is that of the goods purchased plus the delivery charge.
Coupons
Unless stated within a particular offer or campaign any coupons or voucher codes are not valid in conjunction with other coupons and voucher codes. Usually, unless otherwise stated within an offer, coupons and voucher codes are not valid on sale items.
Coupon and voucher codes are NOT valid on any Shine Shack collaboration products including the 10% newsletter sign up coupon and any affiliate codes.
Limited Lifetime Warranty – For Magic Mirror Supersize Compact ONLY
Our Lifetime Warranty reflects our confidence in the high quality of our design, engineering, production and product performance.
You can read the full Limited Lifetime Warranty terms and conditions here
Company Details
Magic Mirror
Unit 23A
8-10 Bannerman Road
BRISTOL
BS5 0RR
UK
Our Liability
Our entire liability to you under these general terms and conditions and returns policy shall not exceed the price paid for the goods you have purchased through the Magic Mirror website.
We will not be liable to you for any loss of revenue, profits, anticipated savings, goodwill or business opportunity, for any injury to your reputation or for any losses that are not reasonably foreseeable by both of us at the time your order is accepted.
Despite the limitations in paragraphs above, we do not in any way limit our liability to you for death, personal injury or fraud.
Privacy
Personal information, such as your contact details, that you provide to us during the order process will be kept and used by us in accordance with our privacy policy.
Governing Law
This agreement is governed by English law unless you live in Scotland in which case it will be governed by Scots law.
International Delivery
If you order Goods from our site for delivery to an International Delivery Destination, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
For stockists and seller terms and conditions please contact hello@magicmirroruk.com