Shipping & Returns - Magic Mirror
INTERNATIONAL SHIPPING AVAILABLE

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Shipping & Returns

UK DELIVERY TIMES

Standard shipping UK – £4.20

Royal Mail 48hr Tracked
UK delivery within 7 working days.
Because Magic Mirror is hand made to order in the UK, when we’re busy it can take longer to post out to you. Normally we will post your order within 3 working days but we say 7 to cover busy periods. If you have an urgent order please email us at hello@magicmirroruk.com if we can we’ll make and dispatch your order sooner.

EUROPE

Standard shipping Europe – £9.60

WN Direct Tracked
Delivery within 14 working days.
Because Magic Mirror is hand made to order in the UK, when we’re busy it can take longer to dispatch your items. Normally we will post your order within 3 working days but we say 14 to cover busy periods. If you have an urgent order please feel free to email us at hello@magicmirroruk.com to enquire about speedy shipping.

USA 

Standard shipping USA -£10.00

WN DIRECT/USPS Tracked

While we aim to deliver within 20 working days sometimes we experience shipping delays, please contact us for tracking numbers and updates at hello@magicmirroruk.com
Because Magic Mirror is hand made to order in the UK, when we’re busy it can take longer to dispatch your items. Normally we will post your order within 3 working days, delivery then takes a further 4-5 working days but we say 20 days to cover busy periods and unexpected shipping delays.

Speedy shipping USA – £15.00

DHL Tracked

We now offer a speedy shipping service to the US. We make and dispatch your order within 3 days speedy delivery then takes 48 hours. Please let us know if you need it sooner at hello@magicmirroruk.com and we may be able to help.

REST OF THE WORLD

Standard shipping rest of the world -£10.00

WN DIRECT

While we aim to deliver within 20 working days sometimes we experience shipping delays, please contact us for tracking numbers and updates at hello@magicmirroruk.com
Because Magic Mirror is hand made to order in the UK, when we’re busy it can take longer to dispatch your items. Normally we will post your order within 3 working days, delivery then takes a further 4-5 working days but we say 20 days to cover busy periods and unexpected shipping delays.

 

RETURNS

We will contact you if there is an excessive delay in sending out your goods. Returns will only be accepted if we are notified within 14 days of receiving your order, you then have 14 days to return the item from notification. To receive a refund the goods must be returned in saleable condition and with all original packaging in place including the protective film across the acrylic mirror surface. Magic Mirror is not responsible for any returns postage unless otherwise agreed but if you keep your postage receipt you can claim your returns postage back via PayPal (up to £15) 

Our returns address is:

Magic Mirror

8-10 Bannerman Road

Bristol

BS5 0RR

United Kingdom

To contact Magic Mirror about a return please email hello@magicmirroruk.com

Goods are subject to availability.

If an item is out of stock when we receive the order, we will let you know right away and you will receive a full refund or exchange.

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